Know-it-all leaders are not effective in uncertainty and complexity. Learn-it-all leaders thrive. Read more
- Has the pandemic affected your organization and your industry?
- Are you dealing with the fears and concerns of your staff and customers?
- Does it seem that everything is slipping out of your control?
- Are you finding it difficult to maintain your focus and balance in this unpredictable, complex time?
The Future Will Reward Clarity and Punish Certainty.
Bob Johansen New Leadership Literacies
These are not easy times. Leaders wrestle with questions where there are no simple, obvious answers. In complex environments executives must boldly move from established best practices into new, uncharted territory. They must be curious, experiment and adapt while maintaining alignment with their values. Read more
Have you ever given directions to an employee or co-worker and then been surprised to find that the task wasn’t done correctly?
Have you had a discussion in which you were very clear and yet found that the other person didn’t hear what you really said?
Communication is the heart of leadership, building relationships and customer service. It’s amazing that something that seems so simple on the surface can go wrong so easily.
Have you ever met someone who appears to be at ease with others and gets along with most people? Surprisingly, it doesn’t take special skills to get along with people; it takes some thought and effort. Read more
Even from my seat high up I the stands, I could feel the tension and conflict between one of the circus performers and the rest of the team. Wherever he went, people would drop equipment or stumble over barriers. A flamethrower missed his target; the woman on the high wire almost slipped; even the tigers wouldn’t cooperate.