We customize each workshop to meet the needs of your group

  • Participant learning guides are provided for each session
  • Workshop length of 1-3 days depending on the depth of the topic
  • We take great care to ensure the material is relevant, practical and interesting
  • Workshops include small and large group interaction,as well as time for individual and group reflection
  • Focus on the needs and characteristics of adult learners
  • Action planning at the end of each workshop to transfer learning back to workplace realities


Catherine has over 20 years experience designing, developing and delivering training sessions on:

  • Leadership,
  • Communication
  • Hiring
  • Principled Negotiation
  • Conflict Management
  • Customer Service


Catherine consistently receives feedback from clients with high ratings in knowledge of subject, respect for individuals and relevance of the material.  Clients describe her as upbeat and enthusiastic, with a great approach for getting participants involved and engaged in discussions, problem-solving and learning.


She specializes in helping new managers who are overwhelmed by their role, executives who need to communicate in ways that resonate and get results,  and leaders who want to use conflict in positive ways.



  • Skilled at working with diverse populations, from heads of business to supervisors, front line staff and volunteers
  • Work with organizations in manufacturing, production, government, health care, education, information technology and service




  • Leaders in Action
  • Communication: The Heart of Leadership
  • Finding the Pearls in Conflict
  • Step up to Supervision
  • Put Your Heart into Customer Service
  • How To Have Difficult Conversations at Work
  • Principled Negotiation